Refund & Cancellation Policy

Memberships: automatic renewal

Memberships are yearly. You pay when you join, and your membership renews automatically on the same date every year, charged to the same card, until you cancel. The yearly price is shown next to the payment button before you join. If the price changes, we will tell you before your next renewal.

How to cancel a membership

1. Sign in to your member account.
2. Choose “Manage or cancel membership”. This opens Stripe’s secure page for your membership.
3. Choose to cancel. You can also update your card there.

Or call 540-340-7749 or email flaari@youth4america.com and we will cancel it for you.

Cancelling stops all future renewals. Your membership stays active until the end of the year you have already paid for.

Membership refunds

To ask for a refund of a membership fee, including after an automatic renewal, please call our staff at 540-340-7749 or email flaari@youth4america.com. We look at each request individually.

Monthly gifts

A monthly gift repeats every month until you cancel it. Cancel any time from your member account, or call or email us. Cancelling stops all future monthly payments.

Program fees

Program fees are paid once per quarter and do not renew automatically. If you need to withdraw a young person, or if YES America cancels a program, please call our staff at 540-340-7749 or email flaari@youth4america.com about a refund.

Donations and sponsorships

Sponsorships are a single payment for the year and do not renew automatically. If you made a donation or sponsorship by mistake, please call our staff or email us as soon as possible and we will look at it.

Store orders

Returns and exchanges (for example a different size) are handled in person at our office. Please call our staff at 540-340-7749 or email us first to arrange it.

How refunds are paid

Approved refunds go back to the card you paid with, through Stripe. They usually appear within 5–10 business days, depending on your bank.

Questions

Youth Education Services of America (YES America)
70 Main St, Warrenton, VA 20186
Phone: 540-340-7749
Email: flaari@youth4america.com